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Job Details

E-Commerce HampM Club Merchandiser / Visual Merchandiser

Company name
H&M Hennes & Mauritz LP

New York City, NY, United States

Employment Type

Retail, Marketing

Posted on
Jan 28,2019

Valid Through
May 13,2019

Apply for this job



E-Commerce H&M Club Merchandiser / Visual





E-Commerce Merchandising



E-Commerce NA Sales Manager





Job Function:

Responsible for owning the H&M Club Online

Customer Experience by optimizing the local commercial plan as well as securing

an omni Club Customer First focus. Ensure Online Sales/Profit and Branding

Experience while creating the best Omni customer H&M Club experience. Support succession planning and team

development by using H&M values and leadership tools.


Responsibility including but not limited to:

Provide the most appealing H&M Club online experience by focusing on strategic execution and planning

Optimize H&M Club by analyzing, designing and presenting the most commercial online H&M club offer possible considering the Omni customer experience:

Desktop web, mobile web, tablet, mobile apps, email and marketing materials

Set the commercial planning strategy for H&M club together with the H&M Club manager and follow up on performance on a daily and weekly level to take strategic actions that will further increase the omni retention, selling and conversion from H&M club customers

Plan and execute all H&M Club communication in collaboration with concerned functions: Marketing, Online, Store, PR, Global H&M Club etc.

Partners with Online and Store teams to drive sales by sharing the learnings of H&M Club customer behavior (traffic, membership activity, retention, selling from Club customers etc.

Responsible for the setup of rewards for site and email in the corresponding systems: Hybris, AEM and Adobe Campaign

Optimize site experience for H&M Club customers for the best customer journey through all media channels

Responsible for planning and executing all online H&M club communication for the US market

Follow all legal requirements, H&M policies and procedures





Candidate Qualifications:

Bachelor’s Degree, preferably in Business, Design, Marketing, E-Commerce, or equivalent E-Commerce experience

At least 2 years of E-commerce/retail merchandising or buying experience at a relevant company (preferably within digital)


Passion for driving sales and a proven ability to achieve strong results working strategically and operationally with strong teamwork

Able to work independently and be self-motivated while still working within a team environment and fostering a strong team collaboration while working in a fast paced and dynamic environment

Have strong problem-solving skills to make decisions and take own initiatives while thinking and working strategically to plan and foresee opportunities.

Strong interest in customer analysis and how to drive higher customer retention through strategic planning

Detail oriented, with strong organizational and time management skills while being sales driven and results-oriented

Strong analytical, written, verbal and communication skills

Proficient Microsoft Office Suite, Adobe Experience Manager and Google Analytics Solutions preferred

Strong visual design and analytical skills

Able to coach and train all levels of employees with subject expert knowledge

Required international and domestic travel up to 10% of the time

Company info

H&M Hennes & Mauritz LP
Website :

Company Profile
H&M ensures that your privacy is protected when using our services. This Privacy Policy (“policy”) applies to information that is collected by H&M Hennes & Mauritz GBC AB. This policy applies only to information collected at, through any related mobile application, through a computerized device in U.S. stores, or any location where the policy is posted (collectively, the “Sites”). Any changes we have made to this Privacy policy can be found by visiting us online. When we do make changes, we will update the “Last Updated” date below. Where changes are viewed as more material, we may attempt to contact you or we will post a notice on this website that we have made changes to this policy.

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