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Job Details

National Account Manager - Club Remote

Company name
Tillamook County Creamery Association

Portland, OR, United States

Employment Type

Account Management, Marketing, Sales, Pr

Posted on
Nov 16, 2020

Valid Through
Mar 01, 2021

Apply for this job


National Account Manager - Club (Remote)

Come join the Tillamook Team where our philosophy is “Dairy Done Right.” As an independent farmer-owned cooperative, we have been guided by good, honest values since 1909. We believe in putting quality over profit, natural over artificial, and that hard work can never be outsmarted. We’re taking a stand for real food, because everyone deserves better.

We invite members of all diverse communities to join our workforce. At Tillamook, we believe that inclusion and diversity are central to our cultural strategy. In order to achieve our growth ambition and compete and win in the marketplace, we believe we make better decisions and build stronger teams when we invite and rely on diverse perspectives, thoughts, backgrounds and cultures into our work and to fuel our innovation and growth. To us this means creating a climate of inclusion where all employees feel valued and a sense of belonging. We believe this will make us a better consumer brand and employer.

About you:

What does real food mean to you? Is your favorite dish a cheesy casserole? Perhaps a decadent and indulgent ice cream? Either way, your identification with food is important to us. People who fit well here at Tillamook have a commitment to quality in everything they do. Our team members understand our vision, contribute to our mission, thrive on innovative thinking, hard work and good, honest values.

About us:

Our team members understand our vision, contribute to our mission, thrive on innovative thinking, hard work and good, honest values. We live by these shared values: We are Good Stewards, We believe in Uncompromising Quality, We work as One Team, We Play to Win, and We Genuinely Care for each other.

What you will do:

The National Account Manager is responsible for leading the development and execution of customer specific sales and marketing strategies for their assigned area of responsibility (AOR). Led by a business insights and customer focused approach, the National Account Manager will localize channel and geography business brand strategies to achieve annual AOR objectives. The National Account Manager will cultivate and leverage collaborative business relationships with both internal as well as agency resources to deliver on AOR objectives. The National Account Manager will be accountable for effectively translating Brand, Channel and Geography strategies and objectives into actionable execution plans as well as managing projects to completion. The National Account Manager will be accountable for effectiveness and efficiency metrics as well as team net sales objectives within their AOR. The National Account Manager is a key contributor to the execution of both the annual operating plan as well as the Tillamook long range plan and will be charged with continually elevating Tillamook’s position in the rapidly evolving retail marketplace. The National Account Manager is responsible for expertise within their AOR and linking the sales channel and customer strategy strategic vision linking to our Brand Plan.

The National Account Manager will also be responsible for facilitating a connected Integrated Demand Creation plan as well as commercializing sales strategies in their area of responsibility. This role will work directly with the shopper marketing team to ensure the strategy is aligned with the brand, elevates consumer perception of the brand, and ultimately provides exceptional experiences to engage and expand the number of Tillamook consumers.

The National Account Manager will be a well-balanced leader, adept at driving results through collaboration, as this position will work closely with cross-functional teams to oversee, execute, and integrate product and shopper marketing campaigns to achieve high-level business results.

Here’s a day in the life:

Lead development and align on overall sales strategies to deliver on high-level sales & marketing goals and company objectives. Collaborate with brand teams, partner agencies, and senior sales & marketing leadership to inform the annual operating plan for assigned area of responsibility

Develop strong everyday working relationships with internal Marketing, Sales, Consumer Insights, Category Management, Finance, and Strategic Planning Teams

Develop base business, innovation, trade, shopper marketing strategies and plans based on individual retailer and opportunities

Identify new opportunities to gain share within base business, new customers/accounts & strategic pillars and ensure alignment with key stakeholders

Build and maintain relationships with key customers at the leadership level, including developing and delivering presentations to gain buy in and to drive business results

Lead and mediate sales agency relationships, contracts, and cross-agency integration to maximize partner efficiency and effectiveness. (eg.) Brokers, Shopper Marketing Agencies

Play a pivotal role in the annual planning process in partnership with the broader sales, marketing, consumer insights, and category management teams, bringing in the customer or channel expertise for your area of responsibility

Lead maximizing the overall trade and shopper marketing budget for your area of responsibility, helping to allocate resources to the priorities that will deliver the most value to the business

Competencies, Skills and Abilities include:

Strategic Mindset

Formulates a clear strategy and maps the aggressive steps that will clearly accelerate the organization toward its strategic goals. Strong in strategic planning, evolving processes, team building, and continuously improving skillsets

Optimizes Work Processes

Identifies and creates the processes necessary to get work done. Focuses effort on continuous improvement, has a knack for identifying and seizing opportunities for synergy and integration

Organization Savvy

Has a clear understanding of other business priorities. Uses knowledge of organizational culture to achieve objectives

Establish and maintain positive relationships with employees, managers, and Sr level execs; act as a team player while collaborating with diverse skillsets across multiple departments

Manages Ambiguity

Manages the risk that comes with moving forward when the outcome is not certain. Adapts quickly to changing conditions

Additional Skills

Outstanding verbal and written communication skills, including listening skills

Demonstrated attention to detail and accuracy

Knowledge of conflict resolution best practices and keen ability to creatively problem-solve

Work under pressure, meet deadlines, and be flexible in working on multiple projects simultaneously with little supervision

Overall comfort with computer systems is a must, including advanced skills in Microsoft programs including Outlook, Word, Excel, and PowerPoint. Knowledge of Google Analytics, Email Service Providers, search optimization tools, content management systems, social monitoring tools, blog platforms, etc. is a plus

Knowledge, skills, and abilities:

Bachelor’s degree in marketing, business, communications, or related field

5-7 years of sales and/or shopper marketing experience and 2 years of leadership and management. Experience in CPG (food) is a plus

Occasional night or weekend work. Occasional travel every 1-2 months

Industry leading benefit and reward programs:

We offer outstanding benefits to our employees. For more information, please visit the careers page:

We are committed to creating a diverse culture and inclusive conditions where all employees are heard, valued and feel a sense of belonging. We rely on different perspectives, thoughts, backgrounds and cultures to inform our work, to help us be better as a brand and as an employer and to fuel our success. We

are seeking talent from a wide range of diversity, perspectives and backgrounds to join

our exceptional organization and help us build our future.

Tillamook County Creamery Association (TCCA) is a Drug-Free Workplace.




Company info

Tillamook County Creamery Association
Website :

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