Distribution Strategy and Transformation Lead

Profile

Description

As a Distribution Strategy and Transformation Lead, you will serve as a strategy leader to senior Sales, Marketing, and Digital operators on large, transformative initiatives to help design a new consumer experience at Humana. This portfolio will be focused on addressing pressing opportunities, and challenges, performing targeted research and analysis, and crafting bold and innovative recommendations. Your strategy and analysis will guide Medicare Retail Leadership as they advance Humana's healthcare distribution model into our future-state vision, coupled directly with improving members' health and lives

Responsibilities

Role: Strategy Lead, Distribution Strategy and Transformation

Assignment : Business Strategy

Location : New York, NY; Boston; DC

Travel: 0-10% of the time

Humana, a Fortune 100 Healthcare Company

Humana is a Fortune 100 healthcare company with a long history of successful innovation and reinvention. For more than 50 years Humana has been a proven leader and innovator in the health and wellness industry. A passionate emphasis on people, choice, well-being, and innovation guide our business practices and culture. We're not just a health insurance company, our diverse lines of business position us to serve millions of people with a wide range of needs, including seniors, military members, and self-employed individuals.

Role Overview: Strategy Lead, Distribution Transformation

The Healthcare Strategy team supports Humana's Retail business segment, which is comprised of the company's Medicare and Medicaid businesses. With over 9 million medical members and $56B in 2019 revenue, Retail is Humana's largest business segment, comprising almost 90% of the company's total revenue.

One of the top strategic priorities within Humana's Retail segment is achieving ambitious growth through an innovative and consumer experience-focused Medicare distribution strategy. Rapidly advancing technologies, evolving consumer preferences, and new models of engaging consumers are all shaping the future of Medicare distribution. Humana's goal is to create best-in-class and 'next-in-class' consumer experiences that help onboard new members into their optimal healthcare journey.

To that end, as a Distribution Strategy and Transformation Lead, you will serve as a strategy leader to senior Sales, Marketing, and Digital operators on large, transformative initiatives to help design a new consumer experience at Humana. This portfolio will be focused on addressing pressing opportunities, and challenges, performing targeted research and analysis, and crafting bold and innovative recommendations. Your strategy and analysis will guide Medicare Retail Leadership as they advance Humana's healthcare distribution model into our future-state vision, coupled directly with improving members' health and lives.

Sample project work:


Collaborating with leadership to help implement Humana's 3 year digital distribution transformation strategy, including identifying strategic recommendations for the CEO, C-Suite and Board of Directors
Working with technologists, operators, and data-scientists to develop strategic recommendations for creating a best-in-class, digital-first omni-channel sales experience
Developing Humana's Medicare distribution M&A strategy, in collaboration with Retail and Corporate Development leadership


What You Will Do:


Managing high-profile, high-impact strategy projects from developing an approach to delivering recommendations and final deliverables
Partner with Senior Retail Leadership, including Sales and Distribution Leaders, to develop strategies for the Retail business unit, include sales and distribution strategy
Develop high quality analysis and deliverables that clearly frame growth objectives, issues/challenges, and articulate compelling, insightful findings, conclusions, and recommendations
Conduct interviews, working sessions, and report-outs with leaders across the company
Oversee industry, market, competitor, and financial analysis
Work collaboratively with fellow team members and leaders across the company


Essential qualifications:


MBA, MA/MS, PhD, or graduate degree in a management field, with outstanding academic credentials
1-3 years of full-time, post-graduate degree work experience with a top tier strategy or management consulting firm
Demonstrated ability to independently manage strategy engagements from conception to final deliverables
Highly collaborative, flexible, team oriented working style
Strong problem solving skills and the ability to perform complex qualitative and quantitative analysis
Excellent verbal and written communication abilities
Ability to quickly build and maintain trust with senior business leaders


Preferred qualifications:


Prior healthcare industry experience, preferably in the managed care or provider sector
Prior casework experience in sales, distribution or marketing
Prior casework experience in product design and consumer journey cultivation


Who You'll Be Working With:


This role reports to the Associate Vice President of Distribution Strategy and Transformation
Will work closely with the entire retail strategy team, including product design strategists, analytical leads, and business operators


Scheduled Weekly Hours

40

Company info

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