The University of Montana
Missoula, MT, United States
Marketing, Customer Service
Jun 10, 2023
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Staff Vacancy Announcement
Marketing and Communications Department
invites applications for a
to join their team. Reporting to the Marketing Operations Manager and serving the needs of the Vice President of Marketing and Brand Management (VPMB), you will serve a critical role in the success of the division by providing high-level, essential support to the VPMB, as well as to the offices Communications, Digital Strategy, Creative Services and Brand Management. This position requires strong initiative, keen attention to detail, and an ability to provide exceptional customer service.
Enters all enrollment revenue collections, accounts receivable, purchasing and Procard transactions, ensuring all policies and procedures are followed
Coordinates, reconciles and submits accurate travel documentation
Executes preparation of paperwork for purchases or contracted services that need to go through the competitive bidding process
Completes and reconciles payroll for professional employees, classified staff and student workers assigned to work within the department
Complete hiring paperwork and personnel forms as needed and coordinate onboarding
Submits all new hire documentation and other employment documentation to HRS Office
Manage calendar for, and in direct coordination with VPMB
Provide support for the directors of the Communications, Digital Strategy, Creative Services and Brand Management offices
Oversee logistics for campus-wide events and meetings
Planning, composing, editing and managing distribution of various forms of communication from the AVPE office (including emails, letters, memos and other means of information distribution
Identify and execute process improvements
Coordinate office supply inventory and purchasing
Preparation and analyzing of complex reports
Other duties as assigned
Highly developed organizational skills
Ability to meet strict deadlines and work productively/professionally under pressure
Exceptional communication skills (including both verbal and written communications)
Outstanding customer service skills, and an ability to work professionally with a highly diverse clientele
Excellent interpersonal skills
Ability to utilize commonly used office equipment
Working knowledge of the use of commonly used computer software (such as MS Office, email, etc.)
Ability to work productively both as a member of a team or workgroup, as well as independently
Minimum Required Experience
Bachelor's degree in a related field, as well as at least two (2) years of directly related work experience; or any combination of experience and education.
About Marketing and Communications and UM
The University of Montana Marketing Communications department exists to build and protect the University of Montana brand, proudly tell the UM story, and drive results. Partnering and collaborating across campus, the unit consists of Strategic Communications, Digital Strategy and Innovation, Creative Services and Brand Strategy.
The University of Montana is a flagship, research institution with approximately 10,000 undergraduate and graduate students. It is located in Missoula, a culturally vibrant community of about 75,000 people, surrounded by mountains and where three rivers converge. Abundant recreational opportunities in surrounding state and national forests and nearby Glacier National Park and Yellowstone National Park complement a thriving intellectual atmosphere. The University of Montana offers eligible employees a generous benefits package that positively separates UM from other local employers and offers many programs and policies to support work-life balance for its employees.
The University of Montana is an Affirmative Action/Equal Opportunity employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its five
priorities for action
: Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of “mission first, people always; partner with place; and proudly tell the UM story.
To learn more about the University of Montana, please visit the links below.
University of Montana
Mission First, People Always
UM on YouTube
Marketing Assistant (Administrative Associate IV)
Position Number: 055560
Marketing and Communications
Full-time, 1.0 FTE (40 Hours a week),
Monday through Friday 8:00 am to 5:00 pm, 12 months/year.
Six months minimum
Insurance package, mandatory retirement plan,
partial tuition waiver, and wellness program.
Criminal Background Investigation is required prior to the Offer of Employment
In accordance with University regulations, finalists for this position will be subject to criminal background investigations. ADA/EOE/AA/Veteran's Preference
Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans’ or disabilities preference in accordance with state law. References:
References not listed on the application materials may be contacted; notice may be
provided to the applicant. Testing:
Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions. Employment Eligibility:
All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).
Must be eligible to work in the United State upon hire. Sponsorship is not available for this position.
The University of Montana
Website : https://www.umt.edu